IT Support In Plain English

Transforming IT systems since 2001

Full range of IT services

Fixed rates to help you budget

A dedicated point of contact

Free consultation period

We care about your IT needs

With a proven track record of helping to grow and transform businesses, we provide a comprehensive range of IT services to keep your business running smoothly and thriving.

Aiming to prevent IT problems ever happening

We work with our clients to create a plan for preventative maintenance that perfectly fits their needs and budget. And if you ever need us, we will be there to provide emergency support too.

Our Services

IT Support

We pride ourselves on doing IT support a little differently. You’ll be assigned a dedicated Customer Manager and when you call us, we will deal with your issue straight away.

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Business Continuity

Whether it’s man-made, or a natural disaster…a good continuity plan will have you back to “business as usual”, even if the worst happens. We will build a tailored plan to strengthen where you are most vulnerable.

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Continual Development

We will take the time to understand your market and requirements, so that not only your IT systems will be up to date, we will proactively find the best technology for your business.

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Managed Services

We manage as much or as little as you like. With our user focused approach, we work with you to provide a service that is straightforward and tailored to your needs.

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Planned Preventative Maintenance

Prevention really is the best cure. Our Planned Preventative Maintenance schedules ensure your servers, equipment and networks are fault-free, secure and regularly backed-up.

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Hosting & Cloud Services

When it comes to the cloud, we don’t believe there’s a one-size-fits-all solution. Your needs may differ depending on what you need the cloud to do for you.

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Reasons To Work With ICU

Speed

30 minute typical resolution time

Direct

We deal with your third party suppliers, so you don’t have to

Control

We remotely monitor and fix problems before they create issues

Simple

Plain English without the jargon

Expert

Over 17 years' experience

Aware

Latest technology and software knowledge

Budget

Fixed rates and streamlined solutions

“Extremely helpful, knowledgeable and always attend ASAP if required. They always explore the most cost-effective options and we wouldn't hesitate to recommend ICU to any business”

Vicki RiddellFinancial Controller @ Bell Equipment UK
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