How We Can Help

Find out how ICU can help transform your business

Business Transformation

Often it will be a specific problem that shines the spotlight on your current tech. By planning your transformation through IT, you can avoid a hasty decision that may cause problems further down the line. Saving you time and making you money.

Together, we can assess your current technology and provide a tailored solution to fill the gaps and integrate your systems. We keep our ear to the ground for news and usage of the latest technology and software, so we can guide you in making an informed choice.

The key to a successful transformation is having a clear strategy and defined objectives

Integrated individual technologies (cloud, mobile, social etc.) is evident in thriving businesses. The look and feel should be seamless and intuitive for all users.

Stay one step ahead with the latest technology and software. We will help you understand the best use of IT in your business to help you reach your goals. We will take into account your budget and the right time to make changes.

Kick Start Your Transformation

Business Growth

Most businesses are created out of a passion or knack for doing something. We are guessing IT infrastructures weren’t the spark, so why spend time thinking about them now?

IT can help minimise the costs and maximise profitability, sales and income and ultimately…your growth.

By knowing your strengths (and your weaknesses)

We can help you spend more time doing the things you love, and less time doing the things you don’t. We will partner with you, get to know your strengths and weaknesses, and provide the IT services you need to grow your business.

We will get to know the IT needs of you, your staff and your customers and deliver effective IT solutions, so you never miss an opportunity to grow.

Grow Your Business

Strategic Review

It takes a lot to run a business, probably more than you ever anticipated. Suddenly you are dealing with tax, human resources and who supplies the tea bags. You’d be forgiven for letting a review of IT slide down your list of priorities.

We think it’s extremely useful for your business to look beyond the daily routine and check the map once in a while. We will timetable IT reviews to fit your needs and help you keep heading in the right direction…and not get overtaken by the competition.

We will prepare jargon-free data for every meeting, based on agreed targets

Together, we will compare where you are now, what the future looks like, and adapt the IT strategy to achieve your business goals.

Reach Your Goals

Our 5 Step Process

We use this process with all new clients to create a plan for meeting your IT needs quickly and effectively. Often this is carried out alongside upgrading systems and implementing new technology.

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STEP 1

Assess the Situation

We will get to know your business and fully assess what IT you have currently and how it is configured. This will be a complete audit of everything, from your servers to your security and software. At ICU we will provide you with a jargon-free report and recommendations tailored to your requirements.

This assessment is covered by our free consultation period. Click HERE for more info.

STEP 2

Action!

After you have received our report, we will meet to discuss our recommendations and agree a plan of action. Your action plan is unique, so it will look a little different for every business we work with. This is the stage you can rely on us to prioritise, schedule and carry out the work.

Immediate priorities might include; boosting your data protection or basic disaster recovery, migrating you digitally or maybe even physically. We work to suit your pace and always with your budget taken into consideration.

Action plan on wall
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STEP 3

Remote Support Solution

This is an essential tool to help us fix your issues and provide maintenance seamlessly. We will set up access to your network and technology so we can connect immediately should anything go wrong.

Sometimes fixing your issues before they have even had chance to cause you problems.

“ICU have been integral in supporting QSC and provide us with an exceptional level of service. Fast responding and willing to help with any issue promptly. With regular budget review meetings we plan together how we can move forward ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Ashley Moore, Managing Director @ QSC Limited

STEP 4

Support and Maintenance

A dedicated point of contact at ICU will take responsibility for liaising with your key team members. Once the high priority issues raised in step one are resolved, we will move on to creating a plan for support and maintenance that fits your business.

Planned Preventative Maintenance reduces user issues and disaster risk. At ICU we have a proven track record of delivering exactly what you need to keep your business flowing.

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Business growth on a tablet
STEP 5

Growth and Transformation

We will continue to work in partnership with you to scale your business and reach your goals. We will help you utilise IT to build on your strengths, improve time management and explore new revenue streams.

We will help keep you ahead of the competition and adapt your strategy to meet market demands.

Contact Us

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