Managed Services

IT should just work for you. However, as IT infrastructures become more complex, making sure it really does work could end up costing you resources, time, and energy.

We are here to assist you through the peaks and troughs

Whether you are looking to migrate or upgrade your existing setup, or you arre relocating your business and need a guiding hand to ease the transition. We can work together on all of this and much, much more.

We can manage as much or as little as you like. With our user focused approach, we work in partnership with your teams to provide a service that’s straightforward and tailored to your needs.

"Having undergone a rapid growth phase in our business, ICU have helped keep our IT costs under control, and indeed have used the opportunity to streamline many of our legacy processes. They ensure that any disruptive works are undertaken outside of business hours, and I find it reassuring that I have a partner in ICU that really cares about our business."

Nick Heap, Managing Director @ Oheap Fire & Security

Our Managed Services

These are examples of some of the services that ICU can manage.

Can’t see what you’re looking for? Get in touch to discuss your needs.

Backup and Disaster Recovery

Data is essential to the running of your business. To make sure you can run at 100% no matter what happens, at ICU we can aid in the backup, storage and recovery of your data if anything goes wrong.

We will backup your data as often as you need to a secure location, and should the worst happen, we can have you back up and running with minimal downtime.

External IT Audits

We are able to objectively look at your IT systems, and plug the gaps. We can ensure that your IT systems are up to date, secure and compliant, reducing the risk to your data and customer data.

Standardisation and Formulation of Procedures

Need your stuffy documents written out in plain English? We can take your procedures and make them easy for anyone to understand.

Warranty Renewals

With so many pieces of software and hardware, it can be hard to keep track. We will remember to keep all your warranties up to date, ensuring you will always have the support you need.

Desktop Support

Need a way to keep track of incidents and service requests? We can take care of all of your Desktop Support requirements. We track these requests using the latest technology available, keeping your support queries organised.

Whether something has gone wrong, or you need new hardware/software setting up, we will take care of everything from start to finish.

Network Support

Keeping your network running is vital for your business. We can continually test and troubleshoot your network and perform regular maintenance to make sure you are always connected.

With our years’ of experience we can offer high level support, helping you plan network upgrades and detailed performance analysis.

Server Support

Failing servers can be devastating for your business. We will make sure that you experience minimal downtime and affect on your employees and customers.

We will reduce the risk to your business and increase the return on your investment by keeping your servers humming.

Office Relocations

Moving offices can be stressful. Are you relocating because your company is growing, or because you’re looking for a new and exciting way to work?

Our dedicated team of experienced professionals are here to make your move as simple, stress free and straightforward as possible.

Project Management

Looking to get your project off the ground? From concept to completion, we can provide expert guidance to ensure your project gets delivered on time and on budget.

Whether it’s a big project or small scale, we will help you bring it to fruition.

Migrations, Updates & Upgrades

IT systems outdated, slow and bulky? You need to migrate, update or upgrade!

Sometimes you’re going to need to; migrate to a completely different system, update your existing software or upgrade to the newest technology.

We will keep you up to date with all the latest technological advances to ensure you are never left behind.

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