About Us

We have a unique approach to providing customers with a complete, professional and confidential IT support service. We specialise in supporting local businesses computing and IT requirements, operating as your own IT department.

Technology is forever changing

So it’s difficult for businesses to keep up. These technologies can assist in improved efficiency and communications, ensuring networks are safe from viruses and intrusion, and provide peace of mind that important data can be recovered in a disaster situation.

Businesses benefit by having their own IT Department available ‘as and when’ required without having to carry the associated overhead. By employing ICU, we can provide you with all of the services available to larger firms.

We are able to offer a number of flexible commercial solutions to your business, often without the requirement for a fixed term contract. We build professional, confidential, trust-based relationships with our customers and rely on our performance and standard of serviced to secure our future with them.

Our focus is on helping you improve the efficiency of your business, and ensuring your IT systems meets your business needs.

Solicitors, patent attorneys, accountants, automotive, manufacturing and many more. We have a vast knowledge and awareness of the latest software and technology on the market alongside sector specific systems.

We understand how difficult it can be when you get put through to someone who doesn’t have a clue, that’s why over 90% of our staff are technical, so you will always speak to someone who can help you out of a tough spot.

"It is not easy in the current and ever-changing climate of fraudulent emails and scams to keep up to date in order to avoid major disruptions to internet and computer breakdowns and ICU have always been one phone call or email away from any kind of assistance we ever need"

Iliane Edson, Euro Business Services

Graham Fenton At Desk

Graham Fenton

Founder And Consultant

Graham started ICU in 2001, with a vision to bring the high levels of service and resources found
within the enterprise sector, to SME sized businesses. This “service is king” ethos which Graham
instilled into the business, is as strong today as it was in the beginning.

When Graham isn’t helping to direct the company, he has a strong interest in motor racing and enjoys visiting Silverstone and Donnington race tracks.

Joe Baird At Desk

Joe Baird

Operations Manager

Joe joined ICU in the Autumn of 2012 as an IT Systems Engineer, and has worked his way to become
the Operations Manager for ICU, dealing with the day to day running of the engineers. Joe works
very closely with Simon to keep everything running smoothly.

When Joe isn’t at work, he’s an avid fitness enthusiast and can often be found at the gym.

Simon Lewsley At Desk

Simon Lewsley

Director

Having joined ICU during 2002, Simon progressed in 2012 to running the day to day operations of the business as Director.

When Simon is not helping the team or ICU’s customers, he enjoys Mountain Biking in the local trail centres and is also a member of Carsington Sailing Club, in Derbyshire.

Kelly Doyle At Desk

Kelly Doyle

Office Manager

Kelly joined ICU as an office manager in the Summer of 2016. Kelly oversees the accounts and day to
day office duties.

When Kelly is not working at ICU, Kelly enjoys spending time with her family and friends. She also enjoys long walks in the country side.

Our Management Team

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