Planned Preventative Maintenance

The ICU service to you is unique and effective as we operate in a proactive rather than reactive manner. This helps us to prevent most issues arising before they have an effect on your staff or your business. We have spent many years developing a Planned Preventative Maintenance (PPM) schedule for all types of systems and regularly implement these to ensure Servers, PCs and networks are fault-free, secure and regularly backed up. This process covers hundreds of different elements of your IT infrastructure as is fully customisable to ensure your critical business systems are properly maintained.

Working in tandem with our PPM schedule, our remote monitoring systems will ensure that we discover issues with your systems before you do and more importantly, have them rectified as quickly as possible.

Reduced Support Callouts

The experience we have with operating our planned maintenance on IT Systems has proven time and time again to reduce IT support calls. This means fewer problems occur and your staff are able to work without problems arising.

Keep up to date

Our maintenance visits ensure that systems are up to date with the latest Microsoft security updates, virus protection and firewall software.